Privacy Policy

Your privacy is important to Torvi, LLC (“Torvi”, “we”, “us” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy (and as amended from time to time as posted on our website torviapp.com) describes how Torvi, LLC collects, uses, consults, or otherwise processes information that could identify you, such as your name, email address, address, credit card payment, other contact details, online identifiers, or other information that you provide to us when using our websites or when relying on our services. Your use of Torvi’s charging services (“Charging Services”) and our website (“Website”), mobile app (“Mobile App”), and driver portal (“Web Services”) (collectively, “Services”), is subject to our Privacy Policy. Please take a moment to familiarize yourself with our privacy practices. Your use of the Website and our Services is at all times subject to our Terms of Service ([Term of service link]) (“Terms”), which incorporates this Privacy Policy. For the purposes of this policy, "Torvi" refers to Torvi LLC, a company incorporated under the law of the United states, having its registered seat and its offices at 30 N Gould St Ste R Sheridan, WY 82801 email address: fulfillment@zenbusiness.com. Please read this Privacy Policy carefully.

Scope of This Policy

This Policy applies to all personal information provided to us when you use our corresponding services and applications (collectively "Services"). This Policy does not apply to any third-party site or service linked to or from our website or services to our social media channels, or to any site or service recommended or referred to by our websites or services or by our staff. It also does not apply to the third parties who host our social media channels (e.g., Twitter, Facebook, Instagram, or Pinterest). This policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.

Personal Information

When you use the Service, Company’s systems and administrators may collect various types of personal information to enable Company to provide the Service, as well as certain features of the Service or interaction with third-parties or Third-Party Services.

Company may collect non-personally identifying information, such as browser types, language preferences, referring sites, date and time of visitor requests, server information, usage metrics, previous activities, and duration of sessions, to better understand how the Service is being used and deliver reliable and enhanced functionality.

Company may collect potentially personally identifying information, such as Internet Protocol addresses, media access control addresses, network routes, technical data, user and usage statistics, traffic patterns and popularity of information shared via the Service, to better understand how the Service is being used.

Company may collect personally identifying information, such as names, addresses, email addresses, telephone numbers, payment information and verified identity data to implement specific features or functions. The exact nature and type of personally identifying information collected will vary according to the feature, such as providing contact details to create a verified account, if applicable.

Company uses both non-personally identifying information and potentially personally identifying information to enhance functionality of the Service, resolve technical errors, provide you with the correct and most up to date version of the Service and to improve the overall accessibility of the Service.

Please note that any information you submit to forums, message boards or Third-Party Services may be publicly viewable. In such event, any privacy rights you may have concerning the submitted information will be released. Public disclosure of information via such methods may also cause you to receive unwanted communications.

Security

To help protect the privacy of the data you transmit through the Web Site or Service, Torvi uses industry-standard; secure server software that encrypts the information you input before it is sent to us. Company will only disclose potentially personally identifying and personally identifying information to those officers, directors, employees, agents, or contractors that have a legitimate need to know such information. In such cases, those officers, directors, employees, agents, or contractors to whom potentially personally identifying and personally identifying information is disclosed will have signed a non-disclosure agreement with Company prohibiting any unauthorized disclosure.

Company may release aggregated forms of non-personally identifying information and technical data to third parties for informational or research purposes. However, Company will not disclose personally identifying information without your explicit consent, except to the extent legally required or necessary for the establishment, exercise or defense of legal claims and process, in the event of an emergency pertaining to your health or safety if you violate Company’s Terms of Service or compelled to do so by court order or applicable law.

Company has taken commercially reasonable technical and organizational security measures against loss or unauthorized processing of potentially personally identifying or personally identifying information, including without limitation, the use of encryption, firewalls and Secure Sockets Layer and Payment Card Industry Data Security Standard protocols. Additionally, Company implements general industry security standards as well as physical safeguards of the locations where such information is stored.

Consent

When you provide Company with potentially personally identifying or personally identifying information, you consent to Company’s collection of such information and explicitly authorize Company to use it to provide the Service for you access or use.

In the event that Company’s officers, directors, employees, agents or contractors are accessing potentially personally identifying and personally identifying information from a remote location, you consent to the transfer of such information to the remote location for processing.

You also consent to the disclosure of potentially personally identifying and personally identifying information to Company’s parent company, subsidiaries, acquirers of Company’s assets or a successor by merger.

You may withdraw your consent at any time by notifying Company via email at privacy@torviapp.com.

Disclosures

Pursuant to Section 1798.83 of the California Civil Code, residents of California may obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties during the preceding calendar year. The law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Company pursuant to Section 1798.83 of the California Civil Code, please contact Company via email at privacy@torviapp.com.

Despite Company’s commercially reasonable efforts to protect potentially personally identifying and personally identifying information, no security measure is impenetrable. Company cannot guarantee the security of Company’s software, systems, websites, or platforms, nor can Company guarantee that potentially personally identifying or personally identifying information will not be intercepted during transmission. Any communication of potentially personally identifying or personally identifying information by you to the Service is at your own risk.

Third-Party Services

As part of the functionality of the Service, you may be able access or use Third-Party Services. The security and safety of any potentially personally identifying and personally identifying information or other data you transmit to Third-Party Services is beyond Company’s control or responsibility. Company cannot and will not be liable for any potentially personally identifying and personally-identifying information or other data you transmit to any Third-Party Service.

Company may use Third-Party Services to analyze, measure or otherwise process potentially personally identifying and personally identifying information. The specific processing of analytics is subject to the respective Third-Party Service’s Privacy Policy.

Whenever potentially personally identifying and personally identifying information is transmitted to or processed by a Third-Party Service, such information is no longer governed by Company’s Privacy Policy and Terms of Service Agreement. Third-Party Services have their own Privacy Polices, security measures and procedures and Company assumes no liability to investigate, assess, approve, or monitor such protocols. Company strongly recommends that you review the respective Third-Party Service privacy policy so you can understand the method and manner in which your potentially personally identifying and personally-identifying information will be collected, stored, processed and used when transmitted to or processed by any Third-Party Service.

Jurisdiction

If you live outside the United States, any information you provide to the Service will be handled in accordance with this Privacy Policy. By using the Service, you are transferring information to the United States for collection, storage, processing and use and you expressly consent to such use. You are solely and exclusively responsible for compliance with your jurisdiction. Your information will never be treated with a degree of care less than that stated in this Privacy Policy.

Cookies

Like many other Internet services, the Service may use cookies. A cookie is a small amount of information stored locally on your computer or device that enables the Service to recall certain data or settings. Company uses cookies to enable tracking and analysis of usage patterns, sections and sites visited prior to, during and after accessing the Service. If you do not wish to have cookies stored on your computer or device, you should immediately change your settings to disable or refuse the use of cookies before using the Service.

The following is a non-exclusive list of cookies that Company may store on your computer or device when you access or use the Service:

\_session\_id: unique token, sessional, allows storage of information about your session.

\_secure\_session\_id: unique token, sessional

PREF: persistent for a short period

If you disable or refuse the use of cookies, certain features of the Service may not function properly, fully, or as advertised.

Analytics

The App may use third-party vendors for analytics and statistical purposes. Google Analytics is used in order to inform Company how users use the App. This information also helps improve the App and improve usability. Company and third-party vendors, including without limitation Google, use first-party cookies and third-party cookies together to report how ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to use of the App. The information that is seen is not personally identifying information. Google Analytics’ Demographics is used to determine the general types of users who access and use the App. Google Analytics tracking includes the use of cookies.

You can opt-out of Google Analytics tracking and customize Google Display Network ads using the Ads Settings. Google offers a browser plugin for Internet Explorer, Firefox, Chrome, Safari and Opera that prevents your personal information from being collected and used by Google Analytics. You may download the plugin at https://tools.google.com/dlpage/gaoptout/.

Push Notifications/Alerts

The App may send push notifications or alerts to your mobile device. These notifications or alerts may be disabled at any time in the notification settings of your iOS or Android mobile device.

Age of Consent

The Service is not available for access or use by individuals under eighteen (18) years of age. Company does not knowingly collect potentially personally identifying and personally identifying information from anyone under eighteen (18) years of age. If Company discovers the unknowing collection of potentially personally identifying and personally identifying information from someone under eighteen (18) years of age, Company will delete the collected information immediately upon discovery. By accessing and using the Service, you represent and warrant that you are at least eighteen (18) years of age.

 Accessing Your User Information

We will try to update your User Information as we become aware of changes. However, we will be able to serve you best if you update your User Information or notify us of any changes to (or errors in) your User Information. You can update your User Information through the Web Site, or if you are unable to access that information for any reason, you may submit a written request for changes to Customer Service at the contact information listed below. In order for us to serve you best, please provide your name, phone number, mailing address, and e-mail address when contacting us.

Revisions

Company may revise this Privacy Policy to reflect changes in information practices. Any changes will take effect immediately upon their publication via the Service. Company encourages you to periodically review this Privacy Policy for the latest information and updates.

Contact Information

If you would like to access, correct, amend, or delete any potentially personally identifying and personally identifying information you have transmitted to Company, register a complaint, or need additional information, please contact Company via email at privacy@torviapp.com.